| Staying
organized can be difficult. Keeping as much information as possible
with the order as it travels from sales, through production and to shipping/delivery
can avoid mistakes and confusion. Download Moonlight's Project Run
Sheet and adapt it to your shop's needs. Make copies of this .pdf
file and store them at your sales counter and by the phone. Fill
in each appropriate space necessary for the order and file a copy in a
tray or on a clipboard designated for orders in progress. Send the
master copy to production with artwork/information/files and garments/items
to be embellished. Operators should initial, check off or highlight
(but not cross off or blacken) each item completed, make any important
notes and pass it along with the order to shipping/delivery. When
the order is completed, the form should then be returned to sales and matched
up with its original copy for confirmation. The original copy can
then be removed from the list of orders in progress and recorded as delivered.
File the completed Project Run Sheet with your record of sales and file
a copy in the customer's file to prepare for a possible future request.
It not only helps maintain organization throughout production, it speeds
future orders and avoids a lot of confusion if the customer calls with
a brief request of "Same as last time." |